ABOUT OUR BRAND

Welcome to Clothes by Shaista Khan, your global destination for beautiful, high-quality Pakistani fashion. We create everything from everyday wear to luxury wedding outfits, and we can custom-make any dress perfectly just by looking at your favorite design or photo

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Everything You Need to Know

FAQs

What fabric/stuff do you use for your suits, and is the quality guaranteed?

We only use 100% premium and authentic fabrics (such as luxury lawn, cotton, linen, chiffon, and silk) sourced from top-tier manufacturers. Every unstitched suit and ready-to-wear outfit undergoes a strict quality check before dispatch. We guarantee that our fabrics are breathable, durable, and have a rich texture that will last through many washes without losing color or shrinking.

Will the color fade or the fabric shrink after the first wash?

Not at all! Our premium fabrics are pre-treated to ensure maximum colorfastness. For pure cotton and unstitched lawn suits, we always recommend soaking the fabric in water (shrunk/shrink procedure) before giving it to your tailor for stitching, as minor natural settling of fibers is standard for pure cotton.

Why are your prices different from other online stores/markets?

We believe in fair pricing without compromising on quality. While you might find cheaper alternatives online, they often use low-grade polyester blends. Our prices reflect the high-grade thread count, authentic embroidery, and premium fabric weight (GSM) that you deserve. When you buy from us, you are investing in a premium outfit that looks elegant and feels incredibly comfortable.

What is your return and refund policy if I don't like the suit?

Your satisfaction is our top priority. If you receive a product that is damaged or different from what you ordered, we offer a hassle-free 5-day return and exchange policy. Simply contact our customer support team with your order number, and we will guide you through the quick replacement process.

Is this website a scam? How can I trust your brand with advance payment?

We completely understand your concern—trust is everything when shopping online! To keep our prices low and avoid the high return-shipping costs of non-serious COD orders, we operate strictly on an advance payment model.

Here is why you can shop with 100% peace of mind:

  • Instant Confirmation & Tracking: You will receive an official invoice immediately upon payment, followed by a live courier tracking link the moment your parcel is shipped.
  • Real Customer Reviews: Check out our social media page [Insert Link] to see real unboxing videos and reviews from hundreds of happy buyers.
  • See Before You Buy: Want to be sure about the quality? Shoot us a message on WhatsApp +92 314 2375536 and we’ll gladly send you real, unedited photos or videos of the fabric!
  • Hassle-Free Returns: If there is any defect or mistake from our end, we offer an easy exchange policy.